Terms of Service

1 Acceptance of Terms

By registering, purchasing a day pass, booking a desk, leasing a private office, or utilizing any services at Office Square (located at 1st Floor, C-39, Hawa Sadak, Bais Godam, Jaipur, Rajasthan 302006), you confirm that you have read, understood, and agreed to be legally bound by these Terms of Service.

If you are entering into this agreement on behalf of a company, partnership, or organization, you represent that you hold the legal authority to bind that entity to these terms.

2 Workspace Solutions & Memberships

Office Square offers flexible workspace options tailored for freelancers, remote teams, startups, and enterprises:

• Day Passes (from ₹299): Flexible single-day access to open flex workstations and communal amenities during operating hours (09:00 to 21:00, Monday to Saturday). Passes are non-transferable.
• Open Seating / Hot Desks (from ₹4,500/mo at Bais Godam; from ₹6,000/mo at Mansarovar): Flexible seating across our collaborative open workspaces on a daily or monthly basis.
• Dedicated Desks (from ₹5,000/mo): Reserved, assigned personal workstations equipped with ergonomic seating and lockable storage for your equipment.
• Private Offices (from ₹15,000/mo; 6 & 10-seater offices on request): Fully enclosed, furnished, and secure private cabins dedicated to growing teams and businesses.
• Enterprise Solutions: Tailor-made managed office spaces customized to the scale and operational requirements of larger organizations.

3 Space Usage & On-site Amenities

Our workspace is designed to nurture productivity and community collaboration. Members and visitors have access to our on-site amenities subject to considerate community use:

• Dedicated Quiet Rooms & Call Courtesy: We provide quiet zones for concentrated work. For phone calls or video meetings, please utilize designated call corners so as not to disturb coworkers in open areas.
• On-site Café & Refreshments: Enjoy complimentary coffee, tea, and RO drinking water. Please keep the pantry and seating clean after each use.
• Outdoor Space & Breakouts: Take fresh air breaks in our dedicated outdoor space or relax in the lounge seating areas.
• Indoor Games & Recreation: Recreational facilities and games are available during breaks; please be mindful of volume levels.
• Printing & Scanning: On-site printing, scanning, and copying services are available for routine business documents under reasonable fair-use guidelines.
• Clean Desk Policy: Members in hot desk areas must clear their personal belongings at the end of each workday.
• No Smoking / Illicit Substances: Smoking, e-cigarettes, alcohol, and prohibited substances are strictly forbidden inside the premises.

4 Billing, Security Deposits & GST Invoicing

All workspace plans and ancillary services are billed in advance:

• Invoicing: Monthly membership invoices are generated in advance and must be settled within five (5) working days from the invoice date.
• Taxes: All listed pricing is exclusive of applicable Goods & Services Tax (GST 18%), itemized separately on your tax invoice. Provide valid GSTIN documentation during onboarding to claim tax input credit.
• Security Deposits: Dedicated desks and private cabins may require a refundable security deposit. Deposits are refunded upon exit clearance after settling any outstanding dues.
• Late Payments: Unsettled dues beyond the grace period may result in temporary suspension of workspace access until accounts are cleared.

5 Cancellation, Refunds & Notice Periods

We maintain transparent and flexible cancellation policies:

• Monthly Hot & Dedicated Desks: Require a minimum of fifteen (15) calendar days' written notice prior to the upcoming billing cycle.
• Private Offices: Require thirty (30) calendar days' written notice to the community management team.
• Day Passes & Hourly Meeting Rooms: Cancellations made at least 12 hours prior to the reserved slot are eligible for rescheduling or credit. No refunds apply for unused hours once the booking period commences.

6 High-Speed Internet & IT Support

Office Square provides high-speed enterprise internet and on-site IT support. By connecting to our network, you agree:

• Not to perform illegal file downloads, torrenting, port scanning, network tampering, or distribution of malware.
• Not to run bandwidth-monopolizing continuous batch jobs or cryptocurrency mining operations that degrade connectivity for other members.
• To ensure personal computers and devices have up-to-date operating systems and antivirus protection.
• Our on-site IT support team is available during operating hours to assist with Wi-Fi connectivity and network configuration issues.

7 Operating Hours & Space Access

Our workspace operates from 09:00 to 21:00, Monday through Saturday (closed on Sundays and major national holidays).

• Reception Check-in: Access to our premises is managed directly by our on-site front desk and community team. Members and day pass guests check in at reception upon arrival.
• Access Verification: Your active booking, membership plan, or day pass confirmation is verified directly at the front desk upon entry.
• Closing Protocols: At 21:00 each evening, operating hours end and the premises are closed by facility staff. Members must conclude their workday and vacate the space by closing time.

8 Personal Belongings & Limitation of Liability

While our premises have front desk staff during open hours and CCTV security cameras in common areas, each member is solely responsible for the safety of their laptops, mobile phones, equipment, and personal belongings. Dedicated desks and private cabins include lockable drawers/storage.

To the fullest extent permitted by applicable law, Office Square is not liable for indirect, incidental, or consequential damages resulting from unexpected power interruptions, utility downtime, or equipment repair periods.

9 Guests & Conference Room Etiquette

Members are welcome to host clients and prospective partners at Office Square:

• All visitors must sign in at the front desk reception upon arrival.
• Guest access is limited to conference rooms, casual reception lounges, and meeting zones for the duration of the scheduled meeting.
• Guests wishing to utilize open hot desks for independent work must obtain a valid day pass.
• Members are responsible for the conduct of their guests while on the premises.

10 Code of Conduct & Termination

We are committed to fostering an inclusive, welcoming, and professional ecosystem. We enforce a zero-tolerance policy against:

• Harassment, intimidation, discrimination, or abusive conduct toward fellow members, visitors, or facility staff.
• Willful damage or defacement of coworking property, furnishings, sound systems, or infrastructure.
• Operating unlawful or fraudulent enterprises from the registered business address.

Violation of this code of conduct may result in immediate suspension or termination of your membership without refund.

11 Modifications to Terms

Office Square reserves the right to revise these Terms of Service to reflect evolving regulations, service additions, or space operational updates. We will notify active members of material revisions via email or announcement on our website at least 15 days prior to implementation. Continued use of our space constitutes acceptance of revised terms.

12 Contact & Community Management

For inquiries regarding your membership agreement, billing clarifications, or community policies, please contact our administrative team: